Frequently Asked Questions

One of my students applied to Ontario universities but there are extenuating circumstances or disabilities that have affected their academic performance. How do I notify the universities they selected that they have requested special admission consideration?

Categories: Grades

Applicants are asked to communicate directly with each university they selected about any extenuating circumstance(s) that may have adversely affected their admission status. Refer to Extenuating Circumstances for each university’s policy. Applicants should remember to include their OUAC Reference Number on all correspondence. The applicant may request that you provide supplementary documentation to support their…

I have a student who graduated from an out-of-province high school and will be taking fewer than six 4U/M courses. Which application should they use?

Categories: Application Process

Applicants who previously attended high school outside of Ontario and do not satisfy the 101 application requirements (regardless of the completion of high school in the other educational jurisdiction) must use the 105 application. The out-of-province transcripts and any grades obtained at your high school should be forwarded directly to their university selections and not…

How can I change my COLS access level?

Categories: COLS, General

Reach out to the COLS administrator at your school. They can change your access level.

My students are confused about payment by “online banking”. What is this and how is it different from payment by credit or debit card?

Categories: Payment

Online banking allows applicants to pay their application fees through their financial institution’s online or telephone bill payment services. To use this option, applicants must have a Canadian bank or credit union account they can use, and that account must be registered for internet or telephone banking. To make an online payment: Applicants must select…

Why is my student being charged an extra fee after selecting an additional university/program choice?

Categories: Payment

They must pay a fee of $50 per additional program or university choice (beyond their initial 3 choices). Their additional choices will be accepted and processed only once the student has paid the related fee(s).

A former student is applying to university this year after taking a year off school and has asked us to send transcripts. They are using the 105 application. Where do we send the transcripts?

Categories: Grades

Some Ontario high schools participate in the electronic transcript management system (eTMS) through OCAS, which allows 105 applicants to request their Ontario high school transcript electronically within their application. These requests are processed electronically. If your school does not participate in the eTMS, you will need to send the official hard-copy transcript directly to the…